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Technical Service Bulletin
Overview
This page contains Technical Service Bulletins for known hardware issues. TSBs provide information about product issues, their current status, available workarounds, and expected resolution timelines.
What is a Technical Service Bulletin?
A Technical Service Bulletin is an official notification about a known issue with our hardware products.
Each bulletin includes:
- Issue Description: What the problem is and how it manifests
- Affected Products: Which hardware models are impacted
- Status: Current state of the issue (Known Issue, Investigating, In Progress, or Resolved)
- Severity Level: How critical the issue is (Critical, High, Medium, or Low)
- Workaround: Temporary solutions while a permanent fix is developed
- Resolution Timeline: Expected date for a permanent fix or current status
Technical Service Bulletin List
An issue introduced in coreboot v0.9.4 for the V1210, V1211, and V1410 has caused many previously-detected NVMe drives to no longer be detected by the system. Affected drives will not appear as a boot target and cannot be selected as an installation destination when reinstalling an operating system. The issue is not present on coreboot v0.9.3 or older.
Currently, this issue has not been seen with the V1610, and we are unaware of any drives that exhibit this behavior with v0.9.4 on the V1610.
Under certain conditions, VP2440 units running coreboot firmware v0.9.0 may experience intermittent network performance degradation on the Intel i226-V Ethernet ports. This issue is related to Active State Power Management (ASPM) states and can cause network throughput to drop significantly below the expected 2.5 Gbps link speed.
A coreboot version that fixes this issue has been released (v0.9.1-rc3) and additional information is detailed in the PDF linked above. We recommend using Flashli to flash the firmware.